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Following an internal promotion, we are now seeking a seasoned Senior Quality Assurance Business Partner (Operations) to bring their expertise and leadership to our high-performing Quality and Assurance team. If you're passionate about driving operational excellence and making a real impact, this is your chance to step into a pivotal role!  This position is available for an immediate start, or a commencement in early 2026.

As the Senior Quality Assurance Business Partner (Operations), you’ll play a pivotal role in shaping and enhancing Sunwater’s quality management framework. You’ll lead the design, implementation, and continuous improvement of quality systems, processes, and practices - embedding them seamlessly into our broader business management system. Collaborating closely with leaders across our Operations business unit, you’ll provide expert guidance, coaching, and independent, risk-based level 2 assurance to ensure our business processes consistently meet and exceed regulatory and contractual obligations.

Other key accountabilities include:

• Lead significant incident investigations and lessons learned programs, help develop robust action plans and monitor effective implementation to prevent recurrence and facilitate continual improvement.
• Provide coaching on development, implementation and monitoring of quality management plans, performance indicators, associated monitoring and verification activities and reporting.
• Provide oversight and support to ensure smooth transition and handover of completed projects, programs and initiatives from delivery teams to operational teams to ensure compliance and efficiency. 

We’re looking for a seasoned professional with at least 7 years’ experience in a comparable role, backed by a degree in Business, Quality, or a related discipline. The ideal candidate will also hold lead auditor certifications in ISO 9001, ISO 14001, and/or ISO 45001, demonstrating a strong foundation in quality and compliance standards.  In addition, you will have:

• Continual Improvement Mindset – Ability to make recommendations to address gaps and ensure continual improvement of integrated management system.
• Strong Stakeholder Engagement – Ability to provide guidance on complex matters and lead, coach and mentor professionals at all levels.
• Analytical Thinking – Ability to dissect complex systems and identify potential failure points.

This role offers an array of attractive benefits including a competitive base salary, plus 12.75% superannuation, access to banked time and TOIL, 17.5% leave loading and a genuine emphasis on work/life balance.  Please note – this role involves regular travel to our regional locations as part of its responsibilities.

Water.  Imagine a career where your work truly matters, where you are part of a team that values you and your contributions. At Sunwater, you will bring life’s most essential resource to over 5,000 agriculture, urban and industrial customers, helping to sustain communities and drive water for prosperity across regional Queensland. We share the values of these communities — starting with caring about our people. Engage in fascinating work that is constantly evolving, allowing you to grow and shape a successful career and develop unique skills and experience in an industry brimming with opportunity.

Life.  At Sunwater, we believe our employees are our greatest asset, and we are committed to providing the support, resources and benefits that you need to thrive. That's why we offer a range of attractive benefits designed to help you bring your best every day, including:

• My benefits: Access employee benefits and discounts hosted by Reward Gateway
• My wellbeing: Prioritise your wellbeing with our comprehensive health and wellness offerings and programs
• My time: Enjoy flexible working arrangements and the ability to purchase up to 4 additional weeks of leave, ensuring you can tailor your work to fit your lifestyle
• My growth: We prioritise your professional growth with career development programs, study assistance, support for professional memberships, and structured early career pathways to help you build a rewarding and successful career

Now is the perfect time to join Sunwater and take advantage of the boundless opportunities for your career today and in the future.  We are a diverse team and proud of the unique journeys and stories each of us brings. As we continue to grow, we need more diverse backgrounds and perspectives than ever before. We are committed to a barrier-free recruitment process and work environment. If you require any accommodations, please let us know so we can ensure you can fully participate in our recruitment experience, which includes reference verification, psychometric testing, background checks and a pre-employment medical evaluation to ensure the best fit for our team.

Sunwater acknowledges Aboriginal and Torres Strait Islander peoples as the first peoples of this country and Traditional Custodians of the land and water we rely on. We respect and value their continued sacred connection to Country, including the diverse, rich traditions, languages and customs that are the longest living in the world. 

Apply for this role by hitting the Apply button now or visit our website to learn more.